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ABOUT US

 
Melbourne based tour bus service. We’re 100% Australian owned & operated! Our guiding principle is to provide excellent service at reasonable prices with the best possible customer experience. Ozzie Mate Service is an accredited bus operator with over 20 years of collective experience between our drivers, as a family operator we value our customers as much as our employees, by supporting them through training programs to improve communication skills in customer service, which is especially important when drivers’ meet and greet customers arriving from Melbourne airports. All selected tour packages can be customised to suit your travel requirements. Tours to the CBD including an airport pickups to and from Avalon and Melbourne Tullamarine airport. Bookings to the Cbd from the airport is a set price, for surrounding suburbs you will need to phone or email us for a direct quote, grouped discounts apply, this is a pre-booked service

 

Executive Summary

Our service provides helpful travel tips for visitors to get the most out of their travel experience, hence customers wanting to experience the lifestyle of the local culture, our friendly staff are dedicated to solving your bus shuttle needs

 

Our Vision

To be the best tour bus service, providing the finest travel experience. We proudly believe a satisfied customer will recommend our service to families, friends and colleagues

 

Our Mission

To deliver, enjoyable experience, providing excellent customer service, hence an excellent understanding of the histroy of Melbourne. Ozzie Mate Service, proudly supports local industries and is excited to showcase the beautiful city of Melbourne to explain the beauty of the area to visitors travelling to Melbourne. The things that makes Melbourne great is our diversity of people, moreover the company provides local tour guides who speak multi-languages, based on the customer requirements. We provide a Friendly service, Affordable prices and the Best Customer Service. Our services provide grouped charters, private, day tours and direct grouped tours from the airport

 
Book now! phone: 0490 793 701 International: +61 490 793 701

Our Team Members




Fiona Lee
Blog Post Editor

Fiona is one of our young employees alway willing to take on new roles; a blog post editor & contributor to our monthly posts, whats on in Melbourne and the main point of contact for our customers. Fiona takes pride in being part of an organisation that goes the extra mile to ensure clients are happy. therefore 


Jimmy
Driver

Jimmy, is an award winning driver and committed to ensuring all visitors receives high quality customer service. Jimmy has worked in the airport industry since december 2006, and enjoys meeting visitors from around the world. In his spare time he enjoys wood working, recently Jimmy built a tree house for his two adorable kids. 


Andrew
Co-Founder

Andrew is now leading the growing team of staff members and continually believes to reinvest in developing employees with successful and ongoing training—helping them reach their full potential. Andrew has worked in the industry for 15 years and is passionate about ensuring the very best of service is provided.


Joey
Tour Guide

Joey, is an accomplished relationship builder, ensuring all visitors receive the best tour possible tour service and ongoing assistance. Joey is one of the youngest tour guides, its a true testament to her determination and commitment to excellence. During her spare time she takes care of her adorable four year old son.


Our Community Support

The Fitzroy Soup Van – St Vinnies is a Not-for-profit organisation that runs on a group of Volunteers donating their time in providing a soup van with hot food and drinks to feed the homeless. We are proud to show our ongoing support, a big thank you to the Ozzie Mate Service team for a stellar night

What Customers Say


  • Keep up the good work guys, showcasing the beautiful city of Melbourne. The best tour and friendly coach driver ever! Very reasonably priced, thank you  Ozzie Mate Service Sophie Marasco therefore 
    Sophie Marasco
    Melbourne
  • What a wonderful way to explore Melbourne, we wished our tour didn't have to end! Our tour guide Joey & Andy were amazing, they were knowledgeable about the streets and buildings. The tour was called the budget conscious traveller, its a tour not to miss! Kelly lang Rankin therefore . 
    Kelly Lang Rankin
    Singapore
  • We spent a few hours exploring china town, queen victoria market, the tour had a total of 9 people. The tour guide made our tour feel personalised and special! we loved it! Tracy Vo therefore 
    Tracy Vo
    Vietnam
  • Had to say really impressed with the service Ozzie Mate! Friendly service, modern van, affordable prices, what more could you want. Keep up the great work guys I'll be in touch soon for the next tour! Kishin Thadini 
    Kishin Thadina
    Sydney
  • Awesome! our tour guide Joey was fantastic!, We booked a direct tour from the airport. We highly recommend Ozzie Mate Service to anyone wanting to experience the city culture and lifestyle. Kim soon Tan 
    Kim Soon Tan
    Singapore
  • Andy went above & beyond getting us to & from our location to the RNB Vine day concert on the weekend. Great service! Thanks so much! Sarah Aloe
    Sarah Aloe
    Melbourne
  • Our tour guides Andy & Joey were friendly, they were able to share many interesting facts about the city's history at every turn and corner we visited. A must do tour! Jessica Wang Seu therefore 
    Jessica Wang Seu
    Malaysia

Why Choose Us


Best Price Guarantee

Best price guaranteed affordable prices, reliable service, All bookings can be tailed based on the customers' travel needs, i.e (Bus transportation to all social events and Day Tours with a pickup and drop off service. 

Australian Owned

We are proud to be 100% Australian owned and operated. Ozzie Mate Service is an Australian transportation bus service, providing visitors with tour packages that can be customised by the client to suit their travel requirements.

World Class Service

We provide world-class service, high-quality customer service, enjoyable experience, hence a memorable tour bus service, all travellers receive the best and finest tour guide experience from our drivers and tour guide personnel.



We are a passionate team providing excellent customer service, enjoyable experience to our customers,
friendly service, affordable prices, and a memorable tour bus service of the beautiful city of Melbourne

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